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Values

Compassion, Mutual Trust, & Cooperation

To achieve the mission of Stillwater Medical Center, we uphold these essential values:

  • Strive for performance improvement.
  • Respect the dignity of every individual.
  • Promote an environment that is receptive to new and creative ways to achieve excellence in the services we provide.
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Our Mission

Our mission is to provide compassionate and quality healthcare services at our emergency hospital and family medical center locations in Stillwater, OK. In our commitment to excellence, we will be responsive to the needs of people in the region we serve and will do so in a financially sound manner.

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Our Vision

Stillwater Medical Center is a regional healthcare center for Payne County and adjacent counties providing a fully coordinated range of hospital and family medical center services in Stillwater, OK consistent with community needs, being distinguished by its quality, service and patient satisfaction.

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We are an award-winning Hospital Facility

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Modern Healthcare has named Stillwater Medical one of the Best Places to Work for the 13th year in a row. Stillwater Medical continues to be a leader in employee engagement.

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For the fifth year in a row, Stillwater Medical has been named as one of Newsweek's World's Best Hospitals.

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Healthgrades awarded Stillwater Medical with the Outstanding Patient Experience Award for 12 Years in a Row (2014-2025).

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For 3 years in a row, Healthgrades has named Stillwater Medical a Five-Star Recipient for Total Knee Replacement (2023-2025)

Stillwater Medical Center has long been recognized for its excellence in healthcare and exceptional contributions to hospital medicine. See more awards:

  • 2025

    Quantros Quality Awards

    Medical Excellence Awards:

    o Heart Failure Treatment – Top 10% in the Nation, Top 10% in the Region, Top 10% in the State
    o Overall Medical Care – Top 10% in the State
    o Joint Replacement – Top 10% in the Nation, Top 10% in the Region
    o Neurological Care – Top 10% in the Nation

    Patient Safety Awards:

    o Overall Surgical Care – Top 10% in the State
    o Gastrointestinal Care – Top 10% in the Nation, Top 10% in the Region, Top 10% in the State
    o Joint Replacement – Top 100, Top 10% in the Nation, Top 10% in the Region and State
    o Major Bowel Procedures – Top 10% in the Nation, Top 10% in the Region, Top 10% in the State
    o Major Orthopedic Surgery – Top 10% in the Nation, Top 10% in the Region and State
    Women’s Choice Awards
    o 100 Best Hospitals for Patient Experience
    o Best Hospitals for Outpatient Experience
    o Best Hospitals for Patient Safety
    o Best Hospitals for Stroke Care
    o Best Hospitals for Obstetrics
    o Best Hospitals for Orthopedics
    o Best Hospitals for Emergency Care  
    o Best Hospitals for Minimally Invasive Surgery
  • 2024

    NewsWeek’s 2024 World’s Best Hospital and Global Leader in Infection Control and Patient Experience – 4 years in a row!
    Forbes 2024 America’s Best Midsize Employers
    Forbes 2024 America’s Best-In-State Employers
    Healthgrades Outstanding Patient Experience – 11 years in a row!
                                o Outstanding Patient Experience
                                                                        ▪ 11 years in a row
                                                                        ▪ Top 5%, 3 years in a row
    o 5-star for Total Knee Replacement for 2 years in a row (2023-24)
    o 5-start for Hip Fracture Treatment for 3 years in a row (2022-24)

    Top 20 Most Socially Responsible hospitals (Lown Institute)

    Denise Webber named in Becker’s 160 Rural Hospital CEOs to Know

    Modern Healthcare’s Best Places to Work in Healthcare – 13 years in a row!

    Quantros CareChex – Medical Excellence Awards
    o Joint Replacement – Top 100, Top 10% in the State, Region and Nation
    o Major Orthopedic Surgery – Top 100, Top 10% in the State, Region and Nation
    Quantros CareChex – Patient Safety
    o Overall Hospital Care – Top 10% in the State
    o Joint Replacement – Top 10% in the State, Region and Nation
    o Major Orthopedic Surgery – Top 10% in the Region and Nation
    Women’s Choice Awards
    o 2024 America’s Best Hospitals
    o Obstetrics – Top 6% of Hospitals
    o Minimally Invasive Surgery – Top 3% of Hospitals
    o Emergency Care – Top 3% of Hospitals
    o Orthopedics – Top 3%
    o Stroke Care – Top 2%
    o Outpatient Experience
    o Patient Experience
    Saville Hero Award
    2024 Get with the Guidelines Stroke award – Gold Plus
    Becker’s 418 top hospitals for nurse communication
    Vizient 2023 Impact Standardization Participation award
    Becker’s Top Recommended Hospitals 2024
    Press Ganey Guardian of Excellence Award – Home Health
    Oklahoma Perinatal Quality Improvement Collaborative (OPQIC) Spotlight Award – Gold
  • 2023

    Quantros CareChex – Medical Excellence Awards
    o Joint Replacement Top 100 in the Nation – Top 10% in the Nation, Region and State
    o Heart Failure – 10% in the State
    o Major Orthopedic Surgery – Top 10% in Nation and Region
    Quantros CareChex – Patient Safety Awards
    o Overall Hospital Care – Top 100 in the Nation Top 10% in the Nation, Region and State
    o Overall Surgical Care – Top 10% in the Nation, Region and State
    o Gastrointestinal Care – Top 10% in the State
    o General Surgery – Top 10% in the Nation, Region and State
    o Joint Replacement – Top 10% in the Nation, Region and State
    o Major Bowel Procedures – Top 10% in the State
    o Major Orthopedic Surgery – Top 10% in Nation and Region
    Women’s Choice Award
    o 100 Best Hospitals for Patient Experience
    o Best Hospitals for Outpatient Experience
    o Best Hospitals for Patient Safety
    o Best Hospitals for Obstetrics
    o Best Hospitals for Emergency Care
    o Best Hospitals for Orthopedics
    o Best Hospitals for Stroke Care
    o Best Hospitals for Minimally Invasive Surgery
    Chartis Top 100 Rural Hospital Award
    Healthgrades 2023 Outstanding Patient Experience
    o Top 15% of hospitals in the nation for outstanding patient experience for 10 years in a row (2014-2023)!
    o Top 5% in the Nation for Outstanding Patient Experience for 2 Years in a Row (2022-2023)
    o 1 of 2 hospitals in the state of OK to achieve this award for 10 consecutive years
    o Other Notable Achievements:

    Orthopedics

    o Five-Star Recipient for Total Knee Replacement in 2023
    o Five-Star Recipient for Hip Fracture Treatment for 2 Years in a Row (2022-2023)

    Gastrointestinal

    o Five-Star Recipient for Gallbladder Removal Surgery for 2 Years in a Row (2022-2023)

    Modern Healthcare’s Best Places to Work – 12 years in a row!
    NewsWeek’s World Best Hospital list – 3 years in a row!
    2023 IBCLC Care (Breastfeeding)
    2023 Get with the Guidelines American Heart Association Gold Plus Stroke
    Forbes – America’s Best Employers by State
  • 2022

    – Chartis Top 100 Rural Hospitals
    NewsWeek’s World’s Best Hospital list – two years in a row!
    Women’s Choice Top 100 Hospitals, Top 3% in Hospitals in Patient Safety and in Top 6% of
       Hospitals in Emergency Care.  
    Stillwater Chamber of Commerce:
    o Citizens of the Year – Necia Kimber and Dr. Matt Payne
    o Leading Edge Award – Dr. Steven Cummings  
    Best Places to Work – 11 years in a row!
    Centers for Medicare and Medicaid – 5-star rating
    Certified Healthy Business – Excellent Certification
    HealthGrades Outstanding Patient Experience Award
    o Orthopedics : Five-Star Recipient for Hip Fracture Treatment in 2022 
    o Gastrointestinal : Five-Star Recipient for Gallbladder Removal Surgery in 2022 
    o Outstanding Patient Recipient of the Healthgrades Outstanding Patient Experience Award™ for 9 Years in a Row (2014-2022) 
    o One of ONLY Two in the State for Outstanding Patient Experience for 9 Years in a Row!!!
    o Named Among the Top 5% in the Nation for Outstanding Patient Experience in 2022 
    o Named Among the Top 10% in the Nation for Outstanding Patient Experience in 2022 
    o Named Among the Top 15% in the Nation for Outstanding Patient Experience for 9 Years in a Row (2014-2022)

    AHA/OHA Grassroots Champion – Denise Webber

    Oklahoma Hospital Tobacco Cessation Champion of Health and Greatest Growth in Helpline Referrals

    Press Ganey Guardian of Excellence Award

     

  • 2021

    • Healthgrades – 5-Star Performer
    • Modern Healthcare’s Best Places to Work – 11 years in a row!
    • Newsweek’s World’s Best Hospital list
    • 2021 Women’s Choice Award America’s Best Hospitals List
    • Becker’s 100 Top Rural and Community Hospitals list
    • 2021 Get with the Guidelines-Stroke Gold Plus with Honor Roll and Target: Type 2 Diabetes Honor Roll
    • Chartis Top 100 Hospitals
    • Huron’s Excellence in Healthcare Award
    • Press Ganey Guardian of Excellence Award
    • Quantros Carechex – Medical Excellence Award
  • 2020

    • 2020 Women’s Choice Award America’s Best Hospitals for Patient Safety
    • 2020 Women’s Choice Award America’s Best Hospitals for Emergency Care
    • 35 Best Rural Community Hospitals in the US by Emedihealth
    • IBM Watson Health – 100 Top Hospitals
    • Top 20 Rural Community Hospitals – NRHA
    • Modern Healthcare’s Best Places to Work – 10 years in a row
    • Quantros Carechex – 2 Medical Excellence Awards
    • PressGaney Guardian of Excellence Award
    • AACVPR – Cardiovascular Rehab – High-Quality Patient Care
    • 2020 Get with the Guidelines-Stroke Gold Plus
    • 2020 Healthgrades Outstanding Patient Experience Award

The History of Stillwater Medical Center

The original Stillwater Municipal Hospital, a two-story, 40-bed facility located on West 9th Street, admitted its first patient on Monday, October 30, 1939. Built by J.J. Bollinger Construction Company for $62,710, the hospital was partially paid for by a grant from the Federal Emergency Administration of Public Works and the rest from the sale of bonds, to be owned exclusively by the City of Stillwater. The city officials voted to lease the facility to the Sisters of the Most Precious Blood, a Catholic organization in Enid. That contract began on September 1, 1939. By 1947, the financial situation of the hospital was not good, and overcrowding had become a major issue. On December 31, 1948, a bond issue THAT  included $200,000 for hospital expansion was approved by the citizens of Stillwater. The ordinance passed also authorized providing the levy of an annual tax for repayment.

The newly constructed wing added an additional 25 beds for new mothers and provided a nursery. The census was 20-25 daily, and new moms stayed 10 days to 2 weeks in the hospital. However, within a year, there was more need for expansion due to a disturbing number of polio cases, especially among children. So, the city again took bids to expand. In November of 1951, the 3rd story of the building was opened and classified as a Pediatric Ward. The total number of beds was now 80.

Despite the changes, the Sisterhood was still suffering from financial crisis along with the struggle to keep competent staff to continue the sufficient operation of the facility. On May 1, 1952, the Sisters terminated their contract with the City of Stillwater. On April 22, 1952, the citizens of Stillwater approved leasing the hospital for 25 years to the Baptist General Convention. During the 1960s decade, there were concerns about overcrowding and disrepair of the current building. This led to a movement toward building a new facility.

In 1956, the Baptists requested the City to appoint an advisory board. It was approved by the City Commission to appoint a 9-man board which would be under the direction of the Board of Directors of BGC. At the request of both the City Commission and the BGC, an architectural examination of the building was done. It was estimated that over $1 million was needed in repairs while building a new facility would be $2.1 to $2.4 million. This was a factor in the BGC terminating their lease effective March 15, 1970, and turning over all the remaining assets to the City.

Pressure to build a new hospital increased. Citizens, doctors and businessmen met on multiple discussions to determine the advantages and disadvantages of building on the current location. At the same time, the City was looking for potential lessees for the current facility. National Medical Centers, Inc. would get the next opportunity to manage the hospital operations. They operated the facility under the name Stillwater General Hospital. The lease agreement was for three years with NMC agreeing to pay the City $25,000 per year and all net income annually over 4 percent.

The continued unrest of the citizens of Stillwater led to the City Commission appointing a Hospital Study Committee to look at the hospital and to formulate a plan. They were tasked to complete the plan and present it to the City Commission in four months. The committee recommended setting up a Municipal Hospital Trust.

With a strong indication that NMC was in financial trouble, it was announced that a California-based firm had taken over the operations of the hospital. With access to assets, it was the intention of the new company, General Health Services, to build a new facility with their own money. The for-profit company’s business plan entailed making money by properly managing the facility and not raising prices. They would not ask for any extra city taxes for the new facility.

Citizens voice strong objections to the for-profit system. They called for complete, local control. Study committee members urged the Commissioners to move on with it, don’t take any shortcuts and provide the best health care possible for Stillwater.

In 1971, the City commissioners studied a proposed trust indenture for the hospital, and on December 6, the Stillwater Municipal Trust Authority was approved and the contract with GHS was terminated effective December 31, 1971. The Board, appointed by the City Commission, soon set out to build a “hospital for the future.”

The planning went heavily underway in 1972 with the hiring of a consultant to develop a master plan and the selection of an architectural firm. The issue of location now became the top priority. The City Commission appointed a Community Response Panel, which ultimately endorsed building a new hospital on a 9-acre tract owned by Oklahoma State University on West 6th Avenue. Bonds and a 1-cent sales tax were approved at the end of 1972, which allowed for the funding of the hospital and other municipal services. The $12.25 Million general obligation bond was the largest ever at the time.

In 1973, groundbreaking and construction began on the 107-bed facility. The estimated cost of $6.3 million for the new facility was reported to the Board in March of 1974. It was also announced that the new facility has resulted in the recruitment of nine young doctors to the area to practice medicine. The Board was also working to add a doctors building and shelling in the 5th floor which was added in the plans for future addition of services.

In early January 1976, the new hospital opened in its current location. Many additions and remodeling projects have changed the landscape over the years, but the vision remains the same: to give the citizens the best possible medical care available.

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Leadership

  • Administrative Council

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    Denise Webber

    President And CEO

    Ms. Webber serves as the President/Chief Executive Officer of Stillwater Medical, a regional healthcare system serving North Central Oklahomans distinguished by its top decile performance in quality, patient satisfaction, employee engagement, and growth.

    Stillwater Medical includes Stillwater Medical Center, a 117-bed acute care facility; Stillwater Medical-Blackwell, a 53-bed facility; and Stillwater Medical-Perry, a 26-bed facility. Its 50+ satellite facilities employ over 1800 employees with a team of 200+ physicians recognized for ten-plus consecutive years as one of the Nation’s Best Places to Work by Modern Healthcare.

    Webber joined Stillwater Medical Center in May 2003 as an administrative fellow and then was promoted to director of physician practice management in 2004. In 2006, she was promoted to the senior leadership team and was subsequently promoted to chief operating officer. She assumed her current position as President/CEO in 2016.

    Webber, a board member of the Oklahoma Hospital Association, has served on various other boards, including United Way, Stillwater Chamber of Commerce, ACHE Regents Advisory Council, and Stillwater Economic Development Advisory Council.

    Webber earned her bachelor’s degree in sports medicine and master’s degree in health care administration from Oklahoma State University. She is a board-certified fellow of the American College of Health Care Executives and a 2011 Leadership Stillwater graduate.

    She was named one of the “Rising Stars: 25 Healthcare Leaders under 40” by Becker’s Hospital Review in 2015.

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    Alan Lovelace

    Chief Financial Officer

    Alan Lovelace came to Stillwater from Shelbyville, Tennessee, where he was the CFO of Heritage Medical Center. Originally a native of Arkansas, Lovelace has 16 years of healthcare finance experience. He spent 12 years with Baptist of Memphis and four years as part of CHS, an investor-owned health system.

    Lovelace said there were several reasons why he chose to come to Stillwater, including the “passionate leadership” of his fellow administrative council members. “They know the healthcare business very well and have a strong desire for Stillwater Medical Center to serve people of this area with excellence,” said Lovelace. “I want to be a part of building programs and services that will benefit this community for generations to come.”

    Lovelace and his wife, Sheila, have three children.

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    Steven Taylor

    Chief Administrative Officer

    Steven Taylor currently serves as Stillwater Medical Center’s Chief Administrative Officer. Taylor joined the SMC team in 1997 as the Safety Officer after earning his bachelor’s degree in Fire Protection & Safety from Oklahoma State University. Within two years, he was promoted to Director of Facilities Management, where he worked and led for twelve years.

    Taylor has played an integral role in multiple expansion and remodel construction projects at Stillwater Medical Center. With his help, these projects provided an opportunity to expand services and implement new technology to better serve patients. Taylor states, “It’s great to be part of an organization that has the commitment to keep the facilities up to date to provide the best services possible for the community.”

    Taylor was born and raised on his family farm in southwest Oklahoma, where his parents still reside. He and his wife, Nicole, have two children. Taylor is actively involved in the Stillwater community, including serving on the board for Big Brothers Big Sisters, acting as an Environmental Advisor for the City Council, and organizing the United Way Day of Caring event.

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    Steven Cummings, M.D.

    Sr. Vice President - Physician Practice Management

    Dr. Cummings is a Stillwater native who graduated from Stillwater High School and received a bachelor’s degree in biology and chemistry from Southwest Baptist University. After college, he attended medical school at the University of Oklahoma and completed his residency at Baylor University Medical Center in Dallas, Texas.

    Dr. Cummings specializes in internal medicine and is honored to provide medical care back in his hometown. His passion is driven by his participation in a team of excellent healthcare providers and hospital staff who are dedicated to giving the community and beyond exceptional medical care right here in Stillwater.

    In his free time, Dr. Cummings is an avid runner and enjoys spending time with his wife and three children.

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    Jovan Smith

    Vice President - Physician Practice Management

    Jovan Smith is Stillwater Medical’s Vice President of Physician Practice Management (PPM). He was raised in Spencer, Oklahoma, earned his Bachelor’s Degree in Sociology from Northeastern State University in Tahlequah, OK, and his Master’s Degree in Business Administration from Southern Nazarene University in Oklahoma City, Oklahoma. Jovan comes to Stillwater Medical with 22 years of ambulatory healthcare experience. With his goal of one day becoming a COO of a system or service line, Jovan said, “The opportunity to serve as the Vice President of Physician Practice Management at Stillwater Medical is very much an honor, and I’m grateful for the opportunity to be part of the team.”

    Being part of a team environment is something that Jovan has done throughout his life, starting from the 3rd grade through his senior year of playing college football until now in his current role as a Vice-President. According to Jovan, “Sports have afforded me the opportunity to meet and interact with people from all walks of life. It’s one of the ways to truly interact with another person’s culture and learn to understand and appreciate that, in the end, we’re all humans that just want to be treated with respect.”

    Jovan and his wife of 21 years, Megan, have two daughters—Jasmyne, 20, and Maliyah, 15. In his spare time, he’s a full-time chauffeur for their youngest daughter, who plays competitive club and high school soccer. Most of their weekends are spent traveling between various states for games.

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    Kayla Isaacs

    Vice President - Service Excellence & Professional Development

    Kayla Isaacs, Vice President of Service Excellence & Professional Development, is a native of Ada, OK. She earned her Bachelors of Science Clinical Laboratory Science from East Central University in 2001, her Masters of Science Teaching, Learning and Leadership from Oklahoma State University in 2004, and her Masters of Science Health Care Administration from Oklahoma State University in 2016.

    Since moving to Stillwater in 2001, Kayla has worn many hats during her time with our Stillwater Medical family. She started her work in the laboratory until 2009 when she accepted the role as Education Coordinator. In this position, Kayla served our team to build a culture of excellence and also provided oversight for the SMC volunteer program until 2018. She then accepted the position as Assistant Administrator of Physician Practice Management until 2022 before accepting her current role as Vice President.

    The Oklahoma Hospital Association awarded Kayla with the Spirit of Transformation Award in 2011. She participated in Leadership Stillwater in 2016 and has previously served on the Saville Center & United Way Boards.

    Kayla and her husband, James, have one son named Grady. In her spare time, she enjoys reading and traveling.

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    Michal Shaw

    Vice President - Foundation & Community Relations

    Michal Shaw currently serves as the Vice President of Foundation and Community Outreach at Stillwater Medical. With a rich background in cultivating relationships and securing private philanthropic support, Michal’s passion for healthcare, rural Oklahoma, and the nonprofit sector brought her to Stillwater Medical in 2021.

    Before joining Stillwater Medical, Michal dedicated seventeen years to the Oklahoma State University Foundation, where she held several leadership roles, including Assistant Vice President of Donor Relations and Director of Women for Oklahoma State University. In these positions, she managed donor relations, directed special events, and provided strategic oversight for donor engagement initiatives.

    Originally from Blackwell, Michal earned both her bachelor’s and master’s degrees in Geography from Oklahoma State University. Her philanthropy career began in 2002 at National Geographic’s Education Foundation in Washington, D.C.

    Michal’s dedication to nonprofit leadership and rural communities is reflected in her service on numerous boards at local, state, and international levels, including the Association of Donor Relations Professionals, Oklahoma Alliance for Geographic Education, Wings of Hope Family Crisis Services, Visit Stillwater, and Stillwater KLIFE. She and her family are also active members of Sunnybrook Christian Church.

    Michal and her husband, Wade, enjoy being outdoors, traveling, and spending time with their three children, Henry, Sam, and Charlotte.

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    T. Shawn Howard

    Vice President - Business Development / REH Administrator

    Shawn currently serves as the Vice President of Business Development for the Stillwater Medical System, and Administrator of the Rural Emergency Hospitals in Perry and Blackwell. Shawn began his career as a Physical Therapists Assistant, graduating from Murray State College, where he later served as Chairman of the Allied Health Advisory Board. Shawn finished his Bachelors and Masters in Business Administration from Southern New Hampshire University. Shawn came to Stillwater Medical after serving in multiple leadership roles for over 20 years in healthcare in Southeast Oklahoma. Shawn says he was drawn to Stillwater Medical because of the commitment that is put into providing healthcare to Stillwater and the surrounding communities, and the focus that is put on excellence.

    Shawn and his wife Misty, have three children. They enjoy boating, and any activities that involve OSU sports.

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  • Board Of Directors

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    Dan Duncan

    Chairman of the Board

    Duncan & Onley, P.C.

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    Gary Clark

    Vice-Chairman of the Board

    Attorney at Law

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    Will Joyce

    Secretary Treasurer

    Mayor, City of Stillwater

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    Lowell A. Barto

    Board Member

    Attorney at Law

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    Green

    Todd Green, M.D.

    Board Member

    Physician, Oklahoma State University

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    Cheryl Wilkinson

    Board Member

    VP, Support Services (Retired)

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    Denise Weaver

    Board Member

    Chief of Staff to Provost

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    Mark Paden, M.D.

    Medical Staff Representative

    Orthopedics

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Board Agenda & Minutes

As a not-for-profit, public trust hospital facility, transparency is important to us. Browse through the Stillwater Medical Center board meeting agendas and minutes to see the latest items of business occurring at your local hospital. If you have any questions, please feel free to call us.

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